NeuABC Review Summary

NeuABC is a US-based company teaching Chinese children 1:1. They offer fair and reliable pay twice a month, with no penalties, excellent teacher satisfaction and the freedom to be creative, though you must live in North America, commit to at least 4 hours a week, and the schedule is limited to 5.5 hours a day.

Pay (per hour):$18
Native / Non-Native Speakers accepted?US, Canada
TEFL / TESOL / CELTA required?Yes*
Degree / diploma required?Yes
Adult / child students?Children
Class size:1
Minimum hours (per week):4
*Can be obtained within 6 months of hiring date

NeuABC Pros and Cons


  • Fair salary and no history of pay cuts
  • Get paid twice monthly
  • No penalties for cancellations/emergencies
  • Teacher-focused company with good morale
  • No micromanagement
  • Freedom to be creative with lessons
  • Classes available over Chinese New Year


  • Only hires North Americans
  • Limited schedule (maximum of 5.5 hours a day)
  • Not all teachers like the ClassIn platform
  • Extra time needed to prepare/adapt teaching materials for different ages/levels
  • Small company means it can take a month to complete the application process

What Is NeuABC and Is NeuABC Legit?

NeuABC is a small but legitimate ESL company, formed in 2017 as a partnership between Chinese software provider Neusoft and US education publisher Cricket Media. They are based out of Virginia and deliver online English classes to young Chinese students between the ages of 3-13 years. As of February 2021, they only have 65 teachers (all from North America), meaning they are selective but also more teacher-focused than some online ESL companies.

Here is NeuABC’s introduction video:

NeuABC Salary/Pay

NeuABC pay is simply US$9 per 30-minute session, resulting in $18 per hour. While there are no opportunities to increase this base pay rate, it is stable, with no penalties or history of cuts like other online ESL companies.

Another advantage is that NeuABC teachers are paid twice a month. This can be received via direct bank deposit, a cheque in the mail, or by PayPal.

One-off bonuses are available once you deliver a certain number of lessons, though it can take several paychecks after meeting the threshold before you receive it. Here is what each bonus is worth and how much you need to teach in order to earn it:

Number of lessonsBonus amount

NeuABC Hours

The Neuabc schedule is 5.5 hours a day (6.30-9.30am and 8-10.30pm EST) divided into 30-minute sessions of which 25-minutes are taught. You can book your availability up to 3 weeks in advance, but must provide at least 4 peak hours a week (peak times are 7-9am Monday to Friday, and 8.30-10pm Friday and Saturday).

Another perk of Neuabc (compared to many Chinese competitors) is that you can continue to teach (and earn) with them over the Chinese New Year period.

If a student doesn’t show up, you must stay logged-in for 15 minutes to be paid the full amount.

NeuABC Requirements

To be a NeuABC tutor you must meet the following requirements:

  • Have at least an Associate’s degree; a Bachelor’s degree is preferred.
  • Possess an accredited ESL teaching certificate (TEFL, TESOL, TESL, CELTA, DELTA, etc.) or be willing to acquire one within 6 months of the hiring date.
  • Be resident in the United States or Canada.
  • Speak English at an idiomatic level.
  • Experience of teaching or volunteering with children (ages 3-13), with at least a year of online 1:1 tutoring preferred.
  • Comfortable delivering online instruction and teaching objectives clearly and concisely.
  • Able to commit to teaching at least 4 peak hours.
  • Professionally dressed.

NeuABC Technical Requirements

  • Able to effectively utilize the necessary computer equipment, software and teaching tools, including ClassIn, Microsoft PowerPoint, PDF formats, etc.
  • Access to a desktop, laptop, MAC or Surface computer
  • Minimum operating system: Windows 7 or Mac OS 10.8
  • Minimum CPU: Intel Core i3 or equivalent
  • Minimum Memory: 4GB RAM
  • Minimum wired DSL internet connection speed: 20 Mbps (you can test your internet speed here)
  • Integrated or external HD webcam
  • Microphone headset with stable output and input

NeuABC Hiring Process

Due to the company’s small team, the NeuABC application process can take up to a month to complete. Here is an approximate timeline of how long it takes between each stage:

  1. Apply on the NeuABC website
  2. Receive and accept an invitation to interview (24-48 hours)
  3. Conduct initial interview via Zoom (1 week)
  4. 1-way video interview (2 weeks)
  5. Background check (48 hours)
  6. Sign contract (24 hours)
  7. Paid ClassIn platform training
  8. Paid trial with a real student

To lodge your initial application on the NeuABC website, you must submit the following information:

  • First and last name
  • Email address
  • Phone number
  • Physical address (City, State, ZIP Code and Country)
  • Resume (upload)
  • Available start date
  • Website, blog or portfolio URL (optional)
  • LinkedIn profile URL (optional)
  • Highest Educational Qualification obtained
  • College/University graduated from
  • Who referred you for this position? (optional)
  • Why do you want to be an online English tutor?
  • What makes you uniquely suited to be an online English tutor?
  • How did you hear about us? (Specific job board or individual)
  • Teaching/Tutoring Experience (Years Employed, Grade/Age, and subjects)
  • Online Teaching Experience (include specifics for Ages, subjects, years and classroom size)
  • Do you have any language learning certifications? (e.g. TESOL, TEFL, TESL, CELTA, DELTA certificate)
  • Are you a fluent speaker of North American English?

NeuABC Interview Process

There are two stages to the NeuABC interview process:

  1. First is a screening interview on Zoom to check the information you submitted and ascertain your suitability.
  2. Next, you’ll be invited to a ‘one-way’ interview on Spark Hire (you’ll have to create an account or sign in with a LinkedIn ID), where you’ll record a short video demonstration of your teaching skills in three different scenarios.

NeuABC Interview Questions

For the Zoom interview, expect to be asked about yourself, your education, and your experience working with children and teaching online. Past applicants have also had to answer ‘What are the three most important things when teaching English online?’.

For the ‘one-way interview’ on Spark Hire, previous candidates have been presented with the following scenarios:

  1. ‘You have a student who is new to you, the goal is to build rapport with your new student. Demonstrate how you will build rapport with your new student.’
  2. ‘You are teaching your student the different names of family members. Suddenly your student gets distracted and shows you his blue truck. Demonstrate how you will redirect your student’s attention.’
  3. ‘Your student pronounces all the names of the family members correctly, but you notice he mispronounces “mother”. Demonstrate how you will perform positive error correction.’
  4. Tell us about yourself.

You will have 1-3 minutes to record each response, with an opportunity to re-record if necessary.

Below is an example of a former NeuABC teacher’s response to these scenarios:

NeuABC Online Teaching

NeuABC English classes last 25 minutes and are conducted 1:1 with Chinese children between 3-13 years of age via the ClassIn platform. These are booked by the company and not the parents.

Your very first lesson will be a paid trial under observation.

Teaching materials are adapted from Cricket Media magazines and Happy Campers (by MacMillan Education). These are rather basic and, while there are also STEM classes that are more discussion-based, you will have to adapt and expand on the lessons depending upon your student’s age and level. While it’s extra work, this will suit those who like some flexibility and creativity in their teaching, with supplementary games and videos allowed, and no pressure to complete all the slides in the allotted time.

Feedback is also unpaid but flexible, with no set word count or proforma, but should at least recap: what was learned during the lesson, what the student did well, any issues the student had (e.g. with pronunciation), and suggestions for student practice.

NeuABC listens to their teachers’ input on which level a student should be placed. A positive community is also fostered through Zoom meetings, DingTalk and a private Facebook group.

NeuABC Reviews

The NeuABC Glassdoor page gives the company a rating of 3.3 out of 5, with 34% willing to recommend them, though this is averaged from just 4 reviews. Pulling this score down are two brief reviews focusing on limited scheduling opportunities, however, this is a smaller company that doesn’t offer 24/7 teaching slots and this information is readily available before applying.

Here is the most detailed NeuABC review on Glassdoor, which really celebrates the company’s treatment of its teachers:

This positivity is substantiated by the accounts of NeuABC teachers on other forums:

We also had a NeuABC teacher reach out to us to share their experience and praise the company’s students, STEM lessons, management system, and ClassIn integration:

However, this NeuABC online English teacher discusses how the company isn’t for everyone, as she resigned primarily due to the lack of structure and specific objectives in the lessons, and the extra creative work needed to adapt the materials (though this might suit some):

Conclusion – Is NeuABC Worth It?

While there are companies with the potential to earn more, these often have a history of cutting salaries, meaning their pay rates cannot be relied upon longer-term. NeuABC’s pay is still fair and has remained constant and reliable since its inception, as has their treatment of its teachers, which is much more positive than we’re used to hearing about in this industry. For that reason alone, NeuABC has to be considered, so long as you live in North America, meet their other requirements and are available during their relatively limited teaching schedule.

You can apply to NeuABC here.

A full list of other online teaching companies can be found here.

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Dr Daniel Spence

Daniel Spence is the founder of Online Teaching Review. He has been an international teacher since 2008, an award-winning academic, author of two books, and holds a PhD, MA, BA (Hons), and TESOL.


Alexandra · 06/21/2021 at 1:31 pm

This company looks interesting but I saw a YouTube video presented by a teacher who applied to NueABC and she said that she withdrew her application because the lesson plans are not interactive and they are not set up by the company for the teacher prior to the lessons. Has anything changed or is this still the case? The pay rate does not cover lesson planning. What are the lesson feedback requirements? It does not sound like teachers get paid for time spent doing feedback. Please clarify. Thanks

    Dr Daniel Spence · 06/21/2021 at 2:15 pm

    Hi Alexandra, thanks for reading. Yes, the teaching materials (downloaded ahead of class) are rather basic and not the most engaging, so most NeuABC teachers end up adapting and supplementing them with their own resources. Yes, the pay rate does not cover lesson planning or feedback, the latter of which is also fairly flexible with no word limit or set proforma but generally should recap: what was learned during the lesson, what the student did well, any issues the student was having (e.g. with pronunciation), and recommendations for student practice. Hope this helps, and let us know what your own experience is of the company should you decide to apply.

P. Molyneux · 07/14/2021 at 3:43 pm

The curriculum is amazing. Student’s are typically placed to the appropriate levels based on proficiency. But, there is so much flexibility with the material it allows for easy scaffolding to any level as needed.

The support is fantastic and the way that they treat teachers is almost culture shock. Teachers are respected and heard which can not be said about many companies.
Once you’ve begun, you’re assigned a specific support team. They’re available via messenger for tech issues, scheduling questions, student placement, etc. They’re reassuring and kind. Back to the curriculum- there are a few different programs, including a STEM line. The goal is for strong comprehension and learning about other topics via learning English. NeuABC is not for everyone and that’s a commonality seen across all platforms. As we know, there are pros and cons with every one. I’ve been with NeuABC for about 8 months and I’m still smitten. I don’t see that changing any time soon ~

    Dr Daniel Spence · 07/14/2021 at 2:52 pm

    Thank you so much for sharing your experience. I’m sure your words will be very reassuring for others thinking about applying to NeuABC.

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