Twenix Review Summary

Twenix is a Spanish corporate English trainer that hires C2 speakers to teach adult professionals 1v1 in 26-minute conversation classes. Formal qualifications and experience aren’t essential, and there is no minimum hours requirement, though the pay is only €8-12 an hour and applications can take months to process.

Pay (per hour):€8-12
Location / language requirements?Native or native-level (C2) English
Degree / diploma required?No
Teaching certificate required?Preferred
Teaching experience required?No
Student age (Adults/Children)?Adults
Class size:1v1
Minimum hours (per week):0

Twenix Pros and Cons

Pros:

  • Minimal qualifications and experience required
  • Classes automatically assigned so teachers don’t have to market themselves
  • Most students are adult professionals
  • Teaching materials provided
  • Rapidly growing company

Cons:

  • Low pay
  • Application process can take months, with a 2-stage interview
  • No child teaching for those who prefer it
  • Negative teacher reviews reporting poor communication, management and support

Is Twenix Legit?

Twenix is a B2B English language learning company that was founded in Almería in 2017. This start-up is rapidly expanding, tripling its number of teachers between June 2021 and July 2022, and delivering more classes in the first half of 2022 than the entire previous year. There are (at the time of writing) over 300 Twenix English teachers.

Twenix’s primary markets are currently Spain and Italy, where they have worked with over 400 organizations, including massive international brands like Puma and Just Eat. Their legitimacy is further evidenced by raising €5.5million of investment across two funding rounds in 2021 and 2022, from Banco Sabadell and Brighteye, Europe’s largest vertical EdTech Venture Capital Firm.

How Does Twenix ESL Teaching Work?

Twenix English classes are aimed at helping corporate teams master English through daily conversation sessions. Adopting a micro-learning approach, 26-minute classes are delivered online one-on-one by Twenix teachers (known as ‘Tweachers’), using a methodology that encourages student-led practice in work-based scenarios.

Twenix covers levels A2 to C1+, and topics are picked by the students, with all teaching materials provided and designed to require just 2 minutes of prep time.

Below is a video demonstration of the Twenix platform:

How Much Does Twenix Pay?

The Twenix teacher pay rate is not advertised by the company, but those working there have reported that it ranges between €4-6 a class, equating to €8-12 an hour. This Twenix salary can supposedly be supplemented by an ‘Incentives system that rewards our most loyal teachers’, though again specifics are not shared.

Twenix payments are issued via Wise.

Twenix Hours

Twenix has no minimum hours requirement and offers teachers ‘full flexibility’ over their schedules.

Twenix classes last 26 minutes and are automatically assigned to any free slots that are open, so teachers do not have to market themselves to students, though class ratings are factored into one’s employment status. Twenix also has plans to introduce last-minute bookings with just 15-minutes notice.

Twenix Requirements

To become a Twenix teacher you must be:

  • A native or native-level (C2) English speaker
  • Able to easily engage on a wide variety of business topics (ranging from customer service, HR, IT and marketing)
  • Passionate about helping people achieve their English learning goals
  • Legally registered as a freelancer in your country of residence
  • A great conversationalist who can easily elicit answers from your students
  • Motivational and inspirational
  • Able to meet the necessary technical requirements, with access to:
    • A computer or laptop with Chrome or Firefox browser
    • Fast and reliable internet (Minimum upload: 2Mbps / download: 4Mbp – test your internet speed here)
    • Headphones with an integrated microphone
    • A quiet area with a clean and non-distracting background

The following credentials are preferred but are not mandatory:

  • ESL certified
  • Experience teaching online classes
  • Possess a ‘can-do’ attitude and willingness to improve your knowledge of different business sectors 
  • Consider yourself tech-savvy 

Twenix Application Process

It has been reported that the Twenix hiring process can take anywhere between 3 weeks and 4 months to complete! The different stages are outlined in this infographic:

Twenix application process

To begin, visit the Twenix careers page and click on the ‘Start Application’ button. You will then be asked to submit the following information:

  1. What’s your full name?
  2. What’s your email address?
  3. What’s your nationality?
  4. Where are you legally registered to work?
  5. What’s your level of education?
  6. Do you have English teaching experience? 
  7. Do you have at least an intermediate level on one of these languages? (Spanish, French, Italian) This is NOT a requirement.
  8. When are you available to start?
  9. How many hours per week are you interested to offer your services at Twenix?
  10. Load your CV in English

Twenix Interview Process

For those invited for a Twenix interview, there are 2 parts to it:

  1. A one-way video interview with you recording answers to a few short questions (this must be completed within 10 days of receiving the link).
  2. A 20-minute live interview on Zoom, which must be scheduled within 7 days of the invitation. This can include a teaching roleplay, with the interviewer acting as the student, along with the typical questions discussing your background and experience.

Successful interviewees have to pass onboarding courses and a 2-week induction period where their performance is monitored, before they officially become a ‘tweacher’.

Twenix Reviews

The Twenix Glassdoor page gives the company an aggregated score of 4.5 out of 5, with 88% willing to recommend them (though this comes from just 38 reviews at the time of publication). The comments from these Twenix teacher reviews are collated below, with mixed views regarding the pay, curriculum, students and available hours, and more heavy criticism of the rating system, communication, management and support:

  • Advantages:
    • Good curriculum, easy to follow questions
    • You get to choose your own working hours, Good side hustle
    • I love working at Twenix because they provide us with a lot of classes we don’t have to worry about finding classes. They payment is fast and always on time.
    • The students are very friendly
    • Being able to earn some extra money
    • Salary is better than most ESL schools
    • Classes are very interesting. We have a good atmosphere at the company and everything works great. Good communication between the different departments
    • Great students, fun, polite and interesting to work with. Great and intuitive platform with all the bells and whistles but often goes down
    • Flexible Hours at a great pay rate
  • Disadvantages:
    • Has a high standard of rating 4.7/5, if you fall below the rating you have the option of being fired. Which is ridiculous considering some students rate you negatively for no reason. Students have the power to allow you to lose your job if they rate you low
    • They would do all horrible things at me. First they would change the reviews students gave me and lower them. When I asked for something the support team would NEVER ANSWER, They would mess up my schedule without me knowing making me lose classes and penalise me for that. The management is terrible. The support team should do their job and answer emails
    • Very low pay. No support. Poorly organised. Essentially no notice for schedule changes
    • Booking rate is low in some months
    • Some topics require at least a good reading of the materials they provide so I feel prepared to talk about them
    • Very low bookings, one or two lessons a day. I worked full-time and got great reviews but they hired too many teachers and have few clients only. Low hourly rate. 4 EUR per 30-mn lesson. The management rarely answers emails. A very small startup but teachers are definitely not their greatest assets

More negative teacher reviews can also be found on the Twenix Trustpilot page:

Twenix Trustpilot review
Twenix Trustpilot review

Conclusion – Is Twenix Worth It?

For many teachers, the low rate that Twenix pays will be enough to exclude them. Sadly, the amount is actually on par with what similar companies get away with paying in the current industry, indicating that there are teachers still willing to work for this amount. If that is you, just be wary of the negative reviews that existing Twenix teachers have written regarding the company’s punitive rating system, poor communication, management and support.

You may wish to consider our list of other teaching companies, or you can apply for Twenix jobs here.


Dr Daniel Spence

Daniel Spence is the founder of Online Teaching Review. He has been an international teacher since 2008, an award-winning academic, author of two books, and holds a PhD, MA, BA (Hons), and TESOL.

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